Terms of Service

Last updated: 23 June 2026

1. Agreement to these terms

These Terms of Service (“Terms”) are a binding agreement between you and StockBox Technologies (“we”, “us”, “our”) governing your access to and use of StockBox (the “Platform”), available at www.stockbox.xyz and on Google Play and the Apple App Store. By accessing or using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.

Your use of the Platform is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

2. Definitions

• “Platform” means the StockBox website and mobile apps and any related services.
• “Marketplace” means the part of the Platform where users list, buy, and sell items.
• “Listing” means an item or offer a Seller posts on the Marketplace.
• “Buyer” and “Seller” mean users buying and selling through the Marketplace.
• “User Content” means any material you submit, upload, or post, including Listings.
• “You” means the person using the Platform.

3. Eligibility

You must be at least 18 years old to use the Platform. By using it, you confirm that you meet this requirement and that the information you provide is accurate and complete.

4. Your account

To use the Platform you must create an account. You are responsible for keeping your login credentials confidential and for all activity under your account. Notify us immediately at [email protected] if you suspect unauthorised use. We may suspend or close accounts that breach these Terms.

5. Licence to use the Platform

We grant you a limited, non-exclusive, non-transferable, revocable licence to use the Platform in accordance with these Terms. This licence does not transfer any ownership rights to you.

6. The Marketplace and our role

StockBox provides a platform that connects Buyers and Sellers and facilitates transactions between them. The contract of sale for any item is between the Buyer and the Seller. We are not the buyer or seller of items listed by users and are not a party to that contract, except in our role of facilitating the transaction and handling payment as described in section 8.

We do not guarantee the quality, safety, legality, or accuracy of any Listing, or the ability of a Seller to sell or a Buyer to pay. You deal with other users at your own risk, and you are responsible for satisfying yourself about any item before transacting.

7. Seller and Buyer obligations

If you sell, you must: have the right to sell the item; describe it accurately; honour your Listings; comply with all applicable laws; and not list any prohibited item (section 9).

If you buy, you must: pay for items you commit to buy; provide accurate information; and comply with these Terms and applicable laws.

8. Payments, funds, and fees

Payments on the Marketplace are processed through our payment provider, Peach Payments. When a transaction takes place, funds are received and held by StockBox and then transferred to the Seller in accordance with our processes. We charge a service fee on payments and transfers, which is disclosed to you at the relevant point in the transaction. By transacting on the Platform, you authorise us to deduct the applicable fee from amounts processed.

We may withhold, delay, or reverse a payment or transfer where we reasonably suspect fraud, a breach of these Terms, a chargeback, or where required by law.

9. Prohibited items and conduct

You may not list, sell, or attempt to buy any item that is illegal, stolen, counterfeit, dangerous, or otherwise prohibited by law or by Peach Payments’ or the app stores’ rules. You also agree not to:

• Use the Platform for any unlawful purpose or in breach of these Terms;
• Attempt to gain unauthorised access to the Platform, its systems, or other users’ accounts;
• Circumvent the Platform’s payment process to avoid fees;
• Post false, misleading, infringing, or harmful content;
• Harass, abuse, defame, or harm other users; or
• Use automated means to access or scrape the Platform without our written consent.

We may remove Listings, and suspend or terminate accounts, that breach this section.

10. User Content

You retain ownership of your User Content, including Listings. By posting User Content, you grant us a worldwide, royalty-free, non-exclusive licence to host, store, reproduce, and display it for the purpose of operating and promoting the Platform. You are responsible for your User Content and confirm that you have the rights to share it and that it does not breach these Terms or any law. We may remove User Content that breaches these Terms or the law.

11. Intellectual property

The Platform and all content on it (excluding User Content) are owned by us or our licensors and are protected by intellectual property laws. Except for the licence granted in section 5, nothing in these Terms transfers any intellectual property rights to you. “StockBox” and our logos are our trade marks and may not be used without our prior written consent.

12. Third-party services

The Platform integrates third-party services, including Peach Payments, Google, and Apple. We are not responsible for those services, and your use of them is subject to their own terms and privacy policies.

13. Availability and changes

We aim to keep the Platform available but do not guarantee uninterrupted access. We may modify, suspend, or discontinue any feature at any time. We may also update these Terms from time to time; the updated version takes effect when posted on the Platform, with a revised “Last updated” date. Continued use after changes means you accept them.

14. Disclaimers

To the extent permitted by law, the Platform is provided “as is” and “as available”. We do not warrant that it will be error-free, secure, or uninterrupted, and we are not responsible for the conduct of any user or the outcome of any transaction between users. Nothing in these Terms limits any rights you have under the Consumer Protection Act 68 of 2008 that cannot lawfully be excluded.

15. Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential loss arising from your use of the Platform or any transaction between users. Our total liability for any claim relating to the Platform is limited to the greater of (a) the total service fees you paid us in the six (6) months before the claim, or (b) R1,000. Nothing in these Terms excludes liability that cannot lawfully be excluded, including under the Consumer Protection Act.

16. Indemnity

To the extent permitted by law, you agree to indemnify us against reasonable claims, losses, and costs arising from your breach of these Terms, your User Content, your transactions with other users, or your unlawful use of the Platform.

17. Suspension and termination

You may stop using the Platform and close your account at any time. We may suspend or terminate your access if you breach these Terms or where required by law. On termination, the licence granted to you ends, but clauses that by their nature should survive (such as payments owed, intellectual property, and liability) continue to apply.

18. Governing law and disputes

These Terms are governed by the laws of the Republic of South Africa. If you have a dispute with us, please first contact us at [email protected] so we can try to resolve it. Any dispute that cannot be resolved is subject to the jurisdiction of the South African courts. Disputes between Buyers and Sellers are, in the first instance, between those users; we may, at our discretion, assist in resolving them but are not obliged to.

19. General

• If any provision is found unenforceable, the rest of these Terms remain in effect.
• Our failure to enforce a term is not a waiver of it.
• These Terms, together with the Privacy Policy, are the entire agreement between you and us regarding the Platform.
• You may not transfer your rights under these Terms; we may transfer ours in connection with a business transfer.

20. Contact us